High quality standards - To be successful with our clients, we must deliver only truly outstanding quality work. A dedication to outstanding quality throughout our work is therefore a basic underpinning of our culture and values.
Reliance on facts and analysis wherever possible - Our experience shows that better solutions are found, and clients are better able to implement, when fact-based analysis is deployed in addressing client issues. Fact-based analysis is a powerful tool for overcoming the misunderstandings and disagreements within organizations that so often prevent them from taking effective action. Disagreements and uncertainties about facts are neutral and open to reasonable settlement, where disagreements without facts can become emotional and inhibit resolution. Both in our work with clients and in managing our own business, we emphasize reliance on factual data and thorough analysis.
Teamwork and respect for others - While facts and analysis are important, they are only a piece of the puzzle. No long-term success will be attained in our segment of consulting without leveraging the combined talents of groups of consultants and client personnel. This requires a strong emphasis on teamwork and respect for others. No individual, whatever their background or years of experience, has a monopoly on insights or good ideas, and solutions to the complex business issues faced by our clients can only come through the combined efforts of many individuals.
At Dean & Company our focus is on the overall success of our clients' activities, and our teams' contributions to that success. We encourage our people to listen to and learn from others and to measure their personal success not only by their direct contributions but also by their ability to leverage the contributions of others, irrespective of level or title.
Initiative and entrepreneurship - At Dean & Company we focus our efforts intensively on adding value for our clients, and we employ a lean overhead structure in support of our primary activities. Coupled with our non-hierarchical approach, this means there is a significant opportunity for all employees to contribute to our growth and development. Initiative and entrepreneurship, whether developing a new analytical technique or leading the implementation of a new internal firm project, are highly valued. Explicit recognition is given to employees' contributions through the Career Review Process. The openness to initiative gives individuals the chance to play a real role in helping set the course of the firm. Dean & Company today is very much a function of all the individual contributions of each of its employees.
Leadership and responsibility - The ability to lead and take responsibility for the implementation of our own strategies is critical in the development of our consulting staff. Our firm provides the opportunity for individuals to take management responsibility for key firm activities much earlier in their careers than is typical in the industry, and this is supported by our entrepreneurial culture. Within broad policy, budgetary, and reporting guidelines, responsibility is significantly delegated. Not only does this help the development and management of our own firm, it also gives consultants practical experience in managing functions that help them better appreciate some of the challenges faced by our clients.

