The telecommunications industry is continuing to undergo rapid change. Since the Telecommunications Act of 1996, many Competitive Local Exchange Carriers (CLECs) have been established (and failed) in the United States, with the rest of the world not far behind. In addition, several new access technologies have also emerged, including DSL, Voice over IP (VoIP), fixed wireless, passive optical networking (PON), and fiber.
With the rapid change in the telecommunications industry, it is key for both new and existing firms to review their business development plans, identify present and future competitors, and develop a strategy which will result in a sustainable competitive advantage. Dean & Company brings to its clients a deep experience base within the telecommunications industry and a comprehensive understanding of emerging technologies and trends.
Our work in the telecommunications industry has spanned a wide range of topics, including:
- Strategy development
- Product development and offer design
- Operational effectiveness
- Organizational structure
- Identification and measurement of performance
- Structuring of incentives
- Pricing
- Customer Targeting
- Customer Management
We have worked extensively with clients in almost every segment of the telecommunications industry, including:
- Long-distance
- Local
- Mobile wireless
- Fixed wireless
- Passive optical networking
- Cable
- Metropolitan fiber
- Long-haul and undersea fiber
Some of our sample engagements in the telecommunications industry include:
- Major US Long Distance Provider
- Created detailed cost models for Voice over IP (VoIP) technology alternatives
- Developed recommendations for network deployment and timing, offer structures, and key product/technology features based on underlying economics and competitive landscapes
- New Entrant/Startup in FCC Spectrum Auction
- Analyzed customer demand, identified key customer segments and their relative profitability
- Modeled pricing alternatives to maximize return for recently auctioned spectrum
- Entry of large US firm into European telecommunications market
- Built business model to determine feasibility of entry
- Identified potential merger/acquisition targets
- Determined headcount needs and budgetary requirements for entry
